Terms & Conditions

This page states the terms and conditions under which you agree to use this website, owned and operated by Diamond Sports Retail Ltd  and trading as dcfcmegastore.com. Any use of this website means you agree with them. If you do not agree with these terms and conditions then you are not authorised to use this website.

Age of Consent

In placing an order with dcfcmegastore.com you are declaring that you are of the proper legal age to purchase the selected item or items. Should we discover that you are not legally entitled to be purchasing these goods, we will not be obliged to complete the transaction.

Contract Formation

Any order you make through the dcfcmegastore.com website is subject to acceptance and availability, we reserve the right to refuse your order at our discretion and for any reason without explanation.

Please note that the contract of purchase will exist between you and Diamond Sports Retail Ltd.

For the avoidance of doubt, no contract for any product purchased will exist between you and Diamond Sports Retail Ltd  until you receive an email sent by dcfcmegastore.com confirming that the product in question has been dispatched.

Product Warranties

dcfcmegastore.com does not provide any warranties in relation to the goods sold on this website over and above its statutory requirement to provide goods that are fit for purpose and of a satisfactory quality under the current Sale of Goods legislation.

Disclaimer & Content Warning

dcfcmegastore.com may feature from time to time information and content that some may find offensive. Whilst all measures are taken to ensure that the material remains within the realms of good taste, we do not accept any liability for any offence caused by any text or images within these pages.

Diamond Sports Retail Ltd Ltd, presents the dcfcmegastore.com as seen, and does not guarantee that any integrated functions and materials will be without error or interruption, or that related defects will be rectified or that either the site or the server are free of viruses or bugs, neither does it represent or take responsibility for the functionality, accuracy or reliability of the materials herein.

Furthermore, Diamond Sports Retail Ltd makes no and disclaims all warranties and representations of any kind, whether express or implied, with respect to the dcfcmegastore.com and any information or content contained within this site.

Use of dcfcmegastore.com

In connection with the use the dcfcmegastore.com in no event and under no circumstances will GLD Sports Retail Ltd  be liable:

  • For business losses and/ or losses to non-consumers.
  • For losses that were not foreseeable to both parties when the contract was made.
  • For losses that were not cause by any breach on the part of the supplier.

You consent to use this website for lawful purposes only, and in manner conducted so as not to infringe the rights of, or restrict and inhibit the use and enjoyment of this website by any third party. Such restriction or inhibition includes, without limitation, any conduct which is unlawful, or which may harass, or cause distress or inconvenience to any person and the transmission of offensive or obscene content or interference with the usual flow of dialogue within this website.

External Websites

Diamond Sports Retail Ltd is not responsible for the content of any external websites that are linked to or from dcfcmegastore.com .

Links to external websites from dcfcmegastore.com not imply any endorsement of the material on these sites by dcfcmegastore.com or any association with their owners or operators.

Unlawful Provision

If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be excluded and shall not affect the validity of the remaining terms and conditions.

Events beyond our control

dcfcmegastore.com has no liability to you for the failure to deliver goods or any delay or damage or defect to the goods delivered that is caused by an event or circumstances beyond our control including without limitation, acts of God, strikes, lockouts, industrial disputes, breakdown of systems or network access, war, riots, civil commotion, flood, fire explosion, governmental actions and any other similar events.

Customer Services

The best way to contact us is to email megastore@dcfc.co.uk Our office hours are 7am-5pm Monday - Friday.

To track or get an update on the status of an order please email megastore@dcfc.co.uk

For all other enquires our Office Address is: Diamond Sports Retail Ltd
Online Sales
Pride Park Stadium
Pride Park
DE24 8XL


Diamond Sports Retail Ltd can only supply goods that are ordered through the dcfcmegastore.com website. All payments including all shipping, handling and packing fees must be made by either credit or debit card. dcfcmegastore.com cannot accept any other form of payment such as cheques, postal orders or cash.

Delivery Times

All UK orders for items held in stock are usually dispatched the next working day. We dispatch all our orders by  DPD depending on weight. European orders are sent by DPD All non Europe international orders are shipped by DPD and should take no more than 7-10 working days. However, there may be circumstances beyond dcfcmegastore.com control which cause delay and dcfcmegastore.com cannot be held responsible for any delays caused by Royal Mail, our nominated Couriers, Customs etc.

Unfortunately we are unable to guarantee a Saturday delivery. In some circumstances our carriers will deliver on a Saturday, but this remains at the control of the postal service.


Prices are as stated on the website (in GBP Sterling) and are subject to change without any prior notice. All prices are inclusive of VAT at the current rate.

Occasionally errors may arise where prices are incorrectly displayed or change as a result of circumstances beyond dcfcmegastore.com's control. If this circumstance should arise, you will be informed of the correct price of the item when we receive your order and you will be given the opportunity to cancel the order should you not wish to purchase the product concerned at that price.

For overseas customers in Europe and the rest of the world the VAT will be deducted accordingly at the checkout. Any import duty, customs and local taxes incurred will be paid for by the customer in full. Diamond Sports Retail Ltd Ltd will always mark orders for overseas true to the content and price of what is in the package, Diamond Sports Retail Ltd  will not falsify or provide misleading information in order for the customer to avoid paying any import duty, customs and local taxes.


To help ensure that your shopping experience is safe, simple and secure, Diamond Sports Retail Ltd uses the industry standard Secure Socket Layer (SSL) technology. This encrypts and protects the critically sensitive details you send us over the internet including your name, address and credit card details. This encryption ensures that nobody can read the information being sent between your pc and our website.

SSL technology not only encrypts information, it also assures your browser that your data is being sent to the correct and secure computer server and it also checks the data being transferred to ensure that it has not been altered in any way. When you enter an SSL enabled area of the site you will see a padlock at the bottom of your browser. This means that the information you enter here is protected.


Although Diamond Sports Retail Ltd strives to make sure everything displayed on the website is in stock and available to purchase, occasionally items may have sold out. If any part of an order is unavailable the customer will be notified by telephone, text or email of any alternatives and or missing items. Cards will only ever be debited for the goods that we send out.

Diamond Sports Retail Ltd  reserves the right to conduct stock checks whenever it desires without any prior warning. When this happens the site will still be able to receive orders, but until our stock check is complete no goods will be sent out. Upon completion all orders will be processed and dispatched.


Diamond Sports Retail Ltd does its best to accurately represent the colours in the photography. However, Diamond Sports Retail Ltd  has no control over its customers' monitor settings (colours, resolution, etc.) so we cannot guarantee the colours will be exactly as they appear on the website. Also, some of the products have a 'vintage' or 'distressed' finish which commonly have some variety in production. We will happily refund or exchange an item within the specified period as set out in returns and exchanges section, but will not constitute the above as falling into the faulty or wrong items section.

Returns and Exchanges

Please see our FAQ section "What is dcfcmegastore.com refunds and returns policy?"

Faulty Or Wrong Item

Please see our FAQ section "What do I do if I receive a faulty or damaged item?"



The dcfcmegastore.com web site uses "cookies" to help improve your online shopping experience.

A cookie is a text file that is placed on your hard disk by our web page server. Cookies cannot be used to run programs or deliver viruses to your computer and are safe.

Cookies are uniquely assigned to you, and can only be read by a web server in the dcfcmegastore.com domain that issued the cookie to you.

None of the cookies on our web site collect or store personal data, we only store standard internet log data for our internal reporting purposes. We do this to find out things such as the number of visitors to the various parts of the dcfcmegastore.com web site. We collect this information in a way which does not identify anyone, keeping your privacy as well as allowing us to improve the web site wherever possible.

The dcfcmegastore.com web site does collect some personal / identifiable information but this is always done through asking you the user to enter details such as your email address. We will never capture personal information without making you aware first.

You still have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the dcfcmegastore.com services or web site.

Right to alter Terms and Conditions

dcfcmegastore.com is constantly changing and these terms and conditions may change from time to time. dcfcmegastore.com reserves the right to change the terms and conditions without notice.

Intellectual Property Rights

The rights in the designs and content of this website are owned by Diamond Sports Retail Ltd . They are protected by copyright and other intellectual property rights. You may not copy, reproduce, modify, distribute display post or transmit any part of this site without permission. All trademarks, product names, company names and logos featured on this website are the property of their owners. All photography remains the property of Diamond Sports Retail Ltd unless otherwise stated.

  • Good morning #dcfcfans Beautiful day today☀️ We are closed at Pride Park Stadium but all merchandise is available o… https://t.co/k0IykmspJE
    @dcfcmegastore10 hours ago